As part of our commitment to have Illuminate Guildford accessible to all, we aim to provide disability ticket holders that require full-time assistance, with one free ticket for a partner, accompanying friend or personal assistant (PA). In order to claim your ticket, we will need supporting documentation submitted for our customer service team to review.

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PROVIDE A COPY OF THE FOLLOWING

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• Credibility’s Access Card with +1 symbol and

• Confirmation of most recent higher rate of mobility – DLA, OR

• Confirmation of most recent middle rate for care – DLA, OR

• Receipt of Personal Independence Payment (PIP) of Daily Living Component at the Enhanced level for Care and or Mobility, OR

• Certification of being registered blind or partially sighted, OR A recent personal letter on headed paper from your GP, community nurse or social worker regarding your long-term disability and your requirement for a complimentary carer at the venue

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Once you have gathered your supporting documentation, please use the below form to submit your request, making sure you attach the necessary documents when prompted.